Microsoft Operating Systems and Applications:
Microsoft Windows NT MCSE, Microsoft Windows 2000 MCP, knowledge an use of Windows 3.x/95/98/NT4/2000/XP, Back Office Server 4.5 suite products, Exchange 5.5, Office 97/2000/XP.

ASP Application Service Provider:
Citrix Metaframe 1.8/XP; Secure Access manager and Safeword tokens.

Internet - Networking:
Network protocols (TCP/IP, Netbios, NetBEUI, NWLink IPX/SPX, RDP, ICA), remote management softwares (PCAnywhere, Laplink, Fastlink), Web page edition and creation (HTML, FrontPage 97/2000/XP, Dreamweaver, WebExpert, HotDog). Familiar with the main browsers (IE, Netscape, Aracne, Opéra),  e-mail programs (Outlook 97/98/2000/XP, Outlook Express, Lotus Notes, Eudora) and file transfer utilities (Ftp, Telnet, Leech Ftp, Cute Ftp).

Operating Systems:
MS-Dos, Novell 4.5, Linux Suse/Red Hat/Mandrake .

Miscellaneous:
Use of the main word processing (Word, Lotus Word Pro), spreadsheet (Excel, Lotus 123), presentation (PowerPoint) and database (Access, Lotus Notes) software. Knowledge of graphics utilities (including Photoshop et PaintShop Pro) and computer maintenance programs (Norton System Works, Norton Ghost, Partition Magic). Programming notions (Visual Basic). Batch scripting (Dos)